Please check if you can find an answer to your question below.
If any of your questions are left unanswered after reading this page, feel free to contact us anytime.

Customer service
For the quickest responses, just hit us up over at info@dashogunz.com. If it’s about your order, please include your order ID and the name you used.
We process all orders, transfers and e-mails twice a week, so if you haven’t gotten a reply in 24 hours; please be patient.

Delivery Times
You will receive an e-mail once your order is shipped out and on the move or when any other updates occur. This usually takes a few days, a week max.

To check what’s the status of your order, you can track it right here.

Orders from The Netherlands should arrive within 2 weeks, from Europe maximum 3 and worldwide 3 to 6 weeks. If you have not received your order after this point in time, please contact us asap so we can go see what’s up.

Process and delivery depends on a few factors. If you requested an autographed copy, an out of stock product, or included any other additional requests, it might slow down the process and we ask for your patience.

Paypal & Banking
paypal@dashogunz.com

IBAN: NL69RABO0144997614
BIC: RABONL2U
Account Holder: C.J. Konrath
Bank: Rabobank

Wholesale Orders
If you’re a retailer, we offer generous discounts. For details and inquiries, please contact us at info@dashogunz.com.

Gear Measurements

Da Shogunz Shirts

S M L XL 2XL
Chest 18 20 22 24 26
Sleeve Length 16 18 19 21 22
Body Length at Back 28 29 30 31 32

Da Shogunz Hoodies

S M L XL 2XL
Chest 20 22 24 26 28
Sleeve Length 33 34 35 36 37
Body Length at Back 27 28 29 29 31
Chest: Measured across the chest one inch below armhole when laid flat.
Sleeve Length: Start at center of neck and measure down shoulder, down sleeve to hem.
Body Length at Back: Measured from high point of shoulder from the back.

Washing Instructions
To get the best use out of your Shogun Gear, I recommend you to:
– iron the front and back print before 1st wash
– not wash it over 40 °C
– turn the gear inside-out when washing in a machine
– and as usual, dry tumbling will cause minor shrinkage

Shipping Costs
Shipping costs are based on the delivery address, total weight of your order and our costs. Below is a printscreen of the delivery prices from the Post NL postal office.

tntpost

We add between 2 and 3 euros to the above prices to compensate for the Track & Trace and proper packaging.

Our systems is transparent and works based on location and weight groups as outlined below.

Location Weight Price (normal / with Track & Trace)
NL Up to 450 gram 4.75 / 8.00
NL Up to 9,5 kg 8.75 / 10.00
. . .
EUR1 Up to 450 gram 9.75 / 12.00
EUR1 Up to 1750 gram 10.75 / 15.00
EUR1 Up to 4,5 kg 20.75 / 22.00
EUR1 Up to 9,5 kg 26.75 / 28.00
. . .
EUR2 Up to 450 gram 9.75 / 12.00
EUR2 Up to 1750 gram 12.75 / 20.00
EUR2 Up to 4,5 kg 26.75 / 26.00
EUR2 Up to 9,5 kg 32.75 / 33.00
. . .
EUR3 Up to 450 gram 9.75 / 12.00
EUR3 Up to 1750 gram 13.75 / 21.00
EUR3 Up to 4,5 kg 27.75 / 28.00
EUR3 Up to 9,5 kg 33.75 / 35.00
. . .
WORLD Up to 450 gram 10.75 / 17.00
WORLD Up to 1750 gram 19.75 / 26.00
WORLD Up to 4,5 kg 35.75 / 37.00
WORLD Up to 9,5 kg 59.75 / 61.00
If ordering from any other location, or moving more weight, please contact us

NL – The Netherlands
EUR1 – Austria, Belgium, Denmark, France, Germany, Italy, Luxembourg, Spain, Sweden, United Kingdom
EUR2 – Bulgaria, Croatia, Czech Republic, Estonia, Finland, Hungary, Latvia, Lithuania, Poland, Portugal, Republic of Ireland, Romania, Slovakia, Slovenia
EUR3 – Albania, Andorra, Bosnia and Herzegovina, Cyprus, Faroe Islands, Gibraltar, Greece, Greenland, Iceland, Liechtenstein, Macedonia, Malta, Moldova, Montenegro, Norway, Russia, San Marino, Serbia, Switzerland, Turkey, Ukraine, Vatican
WORLD – Everything else

The weight limits make odd numbers because they include the packaging weight.

Handling Fee
To keep our individual product prices low, we include a 3 euro handling fee with every order to cover:

  • taxes
  • customer service
  • administration
  • webhosting and design costs
  • and the service for the person to process your order through our system, prepare the package and deliver it to the post office.

This is the reason we’re required to bring this fee in and we hope for your understanding.

In / Out of Stock
When ordering, make sure to check that the product is actually in stock and ready for delivery. We allow back orders on products that are out of stock and clearly indicate this with a note on the product page. Keep in mind that if you include any back orders, it can take 3 – 36 months for your order to be delivered.

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.

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